These terms apply to the service of DuraComm Lighting products, that is not covered by DuraComm’s warranty or statutory warranty rights.
Payment: 1% discount for payment received within 10 days of invoice date (excluding payment via credit card), otherwise Net 30 days with approved credit. Accounts exceeding 30 days on any invoice are subject to credit hold and a 1.5% cumulative late charge will be added monthly to past due invoices. Custom orders are subject to a non-refundable 50% deposit.
MasterCard, Visa, Discover and American Express credit cards are accepted at time of order placement.
All sales outside of the United States require prepay wire transfer.
Shipping: Shipments are FOB DuraComm Lighting warehouse. Orders will be shipped by UPS Ground service unless otherwise directed by customer, in which case customer will absorb additional freight and handling charges as applicable. DuraComm Lighting will prepay and bill to Buyer all shipping, handling and insurance (if requested) charges on all orders, unless otherwise specified at the time of the order. Drop shipping to alternate locations is available. Customer is responsible for any damage claims.
Prices: Prices are subject to change without notice. Orders marked “Hold for Release” will be invoiced at the current price at the time of the shipment. Prices do not include any sales, use, or other taxes payable to Federal, State or Local Authorities. The Buyer is responsible for certifying that the purchase order is exempt from taxes and is liable for any such tax.
Delivery Date: Delivery dates are based on conditions at the time of the order. DuraComm Lighting will endeavor to meet delivery dates, but will not be liable in damages because of a failure to meet them.
Warranty: DuraComm Lighting warrants to the initial end user, each product supplied by DuraComm Lighting to be free from defects in material and workmanship when in normal use and service. Refer to each individual product for additional terms and periods.
Returns & Repairs: All repairs are to be performed by DuraComm Lighting unless authorized in advance. Returns MUST be accompanied by a Return Merchandise Authorization (RMA) number obtained from DuraComm Lighting. This number must be clearly marked on shipping carton and address label. All returns must be shipped prepaid to DuraComm Lighting. Collect shipments will be refused. Units returned as defective, which prove to operate within specifications will be returned COD. Merchandise returned for credit is subject to a 25% restocking fee.
All Returns must be sent to:
6655 Troost Avenue
Kansas City, MO 64131
DuraComm Lighting is a registered trademark of DuraComm Corporation
Copyright © 2010 DuraComm Corporation All Rights Reserved